Resources
Public support articles and reference pages for support access, privacy, services, cybersecurity, and multicloud environments.
Support and planning resources
A short set of links for common support tasks and business IT planning.
Public support articles
Remote support
Install Remote Connection Software – macOS
Steps for Mac users who need to install the remote connection tool before support work.
Remote support
Install Remote Connection Software – Windows
Steps for Windows users who need to install the remote connection tool before support work.
Support requests
Requesting IT Support Via Taskbar Form
How to submit a support request from the taskbar form when that tool is available on the device.
Other NTS resources
Privacy
Privacy policy
How we handle contact form details, website operation data, and support-related information.
Compare options
Services overview
A quick way to compare managed IT, co-managed IT, cybersecurity, and focused project help.
Security
Cybersecurity services
Support for Microsoft 365, Google Workspace, recovery planning, governance, and insurance questions.
Tell us what needs attention.
Send the IT problem that is slowing people down: support delays, vendor handoffs, security concerns, cloud cleanup, stalled projects, or manual work. We will review it with you and talk through the next step.
Start with the real problem
- A short note is enough to start the conversation.
- We can help with support, projects, security cleanup, cloud work, vendor handoffs, and workflows that need to be easier.
- We will ask enough questions to understand the issue before recommending next steps.